Vol. 5, No. 8 | September 2011

NDC President's Message:
A Successful Hunt

Helvi Sandvik

In September, I was in the NANA region, where many of our shareholders were busy with subsistence activities.

Our region is a prime location for subsistence hunting, fishing and foraging. Food we harvest —caribou, moose, beluga, seal, fish and berries — feeds more than our bellies; it continues a traditional way of life that has been passed down for generations.

Hunter success is not possible without following our Iñupiaq values — those of our shareholders and our ancestors. These include cooperation, hard work, respect for nature, responsibility to tribe and sharing.

For a successful hunt, cash reserves are vital. To live a traditional, subsistence lifestyle, cash is necessary. Cash is needed — for gas to run outboard motors and snow machines, for ammunition, for nets, tents and other supplies.

Through jobs at our companies at the Red Dog Mine and on the North Slope in Alaska, some of our shareholders are able to work their subsistence activities around their employment schedule. Seasonal or short-term jobs at our companies’ construction and project sites also afford these opportunities.

For our shareholders, subsistence activities maintain our ties to the land — to our NANA region —where we begin and to which we return.

Just as we have to go where the jobs are, we have to follow the caribou. We cannot be successful —in our jobs or on the hunt — unless we work together. My trip to the region reminds me of that.


Helvi K. Sandvik, President
NANA Development Corporation


NANA Celebrates Nullaġvik Hotel Opening

The state-of-the-art new Nullaġvik Hotel has 78 rooms, a meeting hall and a gourmet restaurant.

Kotzebue now has the tallest building in Northwest Alaska, the new Nullaġvik Hotel. The hotel, built by NANA Development Corporation (NDC), opened its doors August 29 with a community barbeque and tours for the public. Nullaġvik is an Iñupiaq word meaning, "a place to rest." The original hotel, next door to the new one, opened in 1975 and has welcomed guests from around the world.

See more on the community opening:


For information on the hotel:



TKC Global Executes World’s Largest IT Server Consolidation for the U.S. Air Force

TKC Global, a Qivliq company, is managing a worldwide consolidation of electronic communications for the U.S. Air Force, including building new servers at all 418 Air Force bases around the globe.

The U.S. Air Force (USAF) is undertaking a massive streamlining of its electronic communications with the support and guidance of TKC Global, a Qivliq company.

TKC Global provides engineering and technical services for a consolidation of electronic communications across all USAF installations worldwide, encompassing more than 800,000 users. The USAF uses Active Directory, Microsoft’s identity management database, and the Microsoft Exchange e-mail system for its electronic communications, but has never had them on a single, central network. The Global team developed the architecture, engineering requirements, project plan and resource guidelines for the migration of USAF users, computers and organizational accounts from multiple source domains into a single USAF identity user database – the world’s largest Active Directory and Exchange migration.

In addition to managing the consolidation, TKC Global is migrating and decommissioning the old, outdated data systems to improve security, reduce costs and complexities and enable new enterprise-wide capabilities for the Air Force Network Operations Commander.

Senior Business Director Randy Muennink and on-site TKC Global Program Manager John Fair oversee three teams working on the USAF migration project. The "Server Build Team" visits each of the Air Force’s 418 bases around the world to build out and install the hardware and software used by the consolidated system. They are followed by the "Migration Team," which is responsible for moving all the user accounts and computers to the new platform. Finally, the "Legacy Shutdown Team" comes in to close down the old servers and other equipment. They also integrate web, print, file and other servers into the new consolidated network. The USAF estimates that by the time the project is completed, 7,250 servers will have been either repurposed or, having reached the end of their useful lives, decommissioned.

While a universal system provides cost savings, the bigger benefit is an increase in security. A consolidated infrastructure will enable the USAF to greatly reduce points of vulnerability, respond quickly to system threats and implement worldwide security updates from a unified command.

With the project well underway, TKC Global has already begun to receive enthusiastic, positive feedback from Air Force squadron and base commanders. Comments include:

  • Congratulations to the Migration Team – great job by all involved!"
  • "Migration Team, take a deep breath and pat yourselves on the back. Great work by all."
  • "You and your team have been incredible, and it has been great working with you."
  • "You all do a great job, and in difficult circumstances."
  • "Congrats to you and your team for setting the bar up yet another notch. … well done!"

Through the extraordinary efforts of the entire migration team, which worked to ensure that key resources are available at the time they’re needed, TKC Global has been able to keep this massive project operating on schedule. The Air Force has also requested TKC Global’s expertise to support the data storage design, implementation and server builds necessary to manage Active Directory, Exchange, virtualization solutions, SCCM, antivirus protection, networking and other essential functions. The TKC Global team, now 63 strong and located at Scott Air Force Base, Ill., and Langley Air Force Base, Va., has an annual contract budget of approximately $10 million and is working with the Air Force in order to complete the project by 2013.


Third Time’s a Charm for Qivliq Golf Tournament

Shareholders Elaine Ramoth (left), who works for Nakuuruq, a Qivliq company, and Qivliq employee Pam Herron accept a check from Qivliq President and CEO Bill Monet.

It started out soggy, but the show did go on with players donning rain ponchos to support the Aqqaluk Trust. Nearly 100 Qivliq employees and supporters hit the links at the Westfields Golf Club in northern Virginia, raising $12,000 for the Trust.

The tournament, which was rained out last October and again in May, was dedicated to Lester Hadley, Sr. who passed away June 21, 2010. Hadley served as chairman of the Qivliq Management Council and on the NANA board. He was known for his leadership, guidance, humor and abundant energy to improve the lives of NANA shareholders, the Iñupiat who originated in the NANA region.

The annual tournament benefits the Aqqaluk Trust whose mission is to empower the Iñupiat people through language, culture and education. Last year the Trust awarded more than $812,000 in educational scholarships. It also distributed free Iñupiaq language Rosetta Stone CDs to every head-of-household in the NANA region.

Qivliq Corporate Administration and Communication Director Maureen Huggins says supporters were eager to play after two cancellations and despite the initial rain this time, the tournament ended with sunshine.


Veteran NDC Employee Heads New External Affairs Initiative

New external affairs vice president Joe Mathis is as excited about his new position as he is about fishing.

Drawing from existing talent, NDC created a new external affairs department to improve communications with audiences across the country and around the world.

"Our company does a lot of valuable work in the offices and neighborhoods we operate in and external affairs will expand our efforts to tell our story locally and in our nation’s capital," said Joe Mathis who has taken the helm of the new initiative. Mathis’ new title is vice president of external affairs.

We asked Mathis a few questions.

Joe, tell us about your new job.

My role is to help all our companies work together to become a powerful, positive voice for NANA across the country, in Alaska and with indigenous populations from Australia to South America and all points in between. I am excited about it. I mean, what could be better than to tell the NANA story all over the planet?

I like new challenges. It is humbling to have this opportunity to represent NANA in this role.

What is the external affairs department and what will it do?

We have always done external affairs at NDC, but segmented, not in a cohesive fashion. NDC recognizes the need to coordinate our communication efforts and tie media, government and marketing messages together. The role of external affairs is to preserve NANA values and reputation, protect that good reputation and promote NANA business interests. We are going to start by synchronizing our outreach efforts to maximize the visibility of NANA in several states and in Washington, D.C.

What is the message? What do you want people to know?

We want to be proactive and create a dialogue about what we do and learn how we can help in the communities where we work. My team and I will be working to let people know we are a good corporate neighbor with a unique heritage and that we appreciate doing business in their part of the country (or the world). We will talk about our NANA values, how honesty and integrity govern our activities that commitments made are fulfilled and how everyone is treated with dignity and respect. It is part of why we are unique and a key to our success.

Who is on your team?

Our team is outstanding. Harri Kramer and Kutraluk Bolton have the pulse of Congress. Bolton will be charged with bringing the NANA perspective inside the beltway. Charles Fedullo will take care of national media outreach and help with Alaska government work and Naomi "Munick" Chappell will keep us all in line as the much-needed coordinator for our group.

What are your immediate goals?

We need to figure out how to reach people in every area where NANA has a meaningful presence and show that NDC values good corporate citizenship and that our employees contribute to making their hometown a better place to live, work and play.

We want to let people know who we are and the economic benefits NDC provides, as well as the work we do for food banks, military charities and blood drives.

I want to re-energize our political action committees to be a positive factor for NANA and the Alaska Native community, as well as other minorities who are struggling to achieve financial success and empowerment.

We must involve NANA shareholders in external affairs. We are going to identify our own people, Iñupiat shareholders, and grow them in the business world with internships in congressional offices and state legislatures. I am excited about those prospects for those opportunities.

Briefly describe your history with NDC

I feel blessed to work at NANA and to grow with the company. I have been working here in some capacity for more than two decades, and the people and the whole business are wonderful. I believe in our goal of creating shareholder jobs and opportunities and increasing NANA’s revenue to provide meaningful benefits to our owners.

The new external affairs department will be good for NDC and for me. I am excited we are getting started.


Project Management Boot Camp Gives NANA a Boost

NDC Enterprise Program Management Senior Director Bob Bulger

Bob Bulger’s credentials read like multi-vitamins: PgMP, PMP, OPM3® Certified Professional. His title is a long one: NDC Enterprise Program Management Senior Director. His role is critical to NANA and our companies. He teaches a four-day boot camp for employees who want to be PMP certified.

Only project managers holding PMP certification are allowed to manage many federal government contracts. The federal government mandated that project managers needed to be certified to work on Department of Defense projects, and then it migrated to other agencies. PMP certified project managers are employed to improve the success rate of projects.

NANA’s PMP boot camp has only been running for a year, but it’s been a surefire success. Bulger says nearly 100 percent of the 150 employees who have taken the PMP certification have passed. Feedback on the course evaluation forms has been positive:

  • "I am confident that the class gave me the tools I need to digest the vast amount of information PMI is expecting its Project Management Professionals to have a mastery of when sitting for the PMP Exam." – Qivliq project manager
  • "The PMP boot camp could not have been more accommodating, informative, and manageable." – NDC communications staff

The NDC boot camp costs $210 plus expenses, which is more cost efficient than other PMP classes, including the University of Alaska Anchorage’s class, which costs $2,500.

The boot camps will expand to include more certifications, including a risk class, Quality and Customer Satisfaction in Government Contracts, Project Management Body of Knowledge (PMBOK) and Program Management Professional (PgMP) certification. These boot camps will help NDC remain competitive, especially with the PgMP certification. PgMPs oversee the successful life cycle of a project.

Currently, there are 697 PgMPs worldwide and only two in Alaska. Bob Bulger qualifies as one, with over 25,000 hours of project, program and portfolio management experience. He needs those multi-vitamins.

To find out more about the program, contact Bob Bulger at robert.bulger@nana.com or 907.265.3725.


NOSI Achieves Chevron Elite-Level Status

To earn Chevron Signature Class status, NOSI had to demonstrate its commitment to training, customer service and safety.

NANA Oilfield Services, Inc. (NOSI) is celebrating a milestone in its 36-year history on the North Slope. This summer, NOSI was certified as a Chevron Signature Class Lubrication Marketer, making it one of only a handful of Alaska companies to attain elite-level status as a Chevron-approved wholesaler.

NOSI, the only on-the-ground direct provider of Chevron products on the North Slope, had to make the grade in an exhaustive list of areas, according to accounts manager Brian Spain.

"You have to pass product integrity, employee training, a certain amount of throughput on your gallons, and just a general overall commitment to safety, inventory control and pretty much everything you could think of in this industry," Spain said.

According to Chevron, Signature Class providers must demonstrate a long-term commitment to providing high-quality service. Chevron Signature Class Lubrication Marketers offer customers "unique benefits," the company says, including:

  • Highly-trained professionals who are committed to knowing the latest product and solution information
  • Long-term operating success and financial strength
  • Value-added service with a focus on solutions to lubrication challenges
  • Safety-certified drivers to reliably deliver the products you need
  • Exceptional customer satisfaction with the highest ratings

Spain said the company was motivated to go for Signature Class certification in order to ensure its continued success as a Chevron-approved wholesaler.

"For NOSI and for NANA, it provides more business development funding money, and it provides the holding company with more options and more money to provide training for shareholders," Spain said. NOSI’s two managers – both of whom are NANA shareholders – have been able to attend a number of Signature Level courses focusing on technical questions and answers, products, sales and management.

The elite status is also a reflection of NOSI’s commitment to safety, Spain added.

"That’s very important to anyone operating on the North Slope," he said. "We have a full-time HSE (health, safety and environment) specialist."

Founded in 1975 to provide to support services for NANA’s North Slope camp, NOSI has grown to become a key member of the resource community, providing fuel, lubricants and potable water to oilfield service companies and to the Red Dog Mine near Kotzebue.



NMS Recognized as Leading Minority-Owned Business

NMS, owned by NDC and Sodexo USA, has again been recognized as one of the top minority-owned businesses in the country. This is the third year in a row that NMS was included in DiversityBusiness.com’s list of the "Top 500 Diversity Owned Businesses in the U.S." The award is based on a company’s business performance, annual gross revenue and status as a minority-owned business.

NMS ranked 62nd in the list of 500 minority-owned businesses, making it the top ranked Alaska business. It also achieved the third highest ranking for an American Indian/ Alaska Native-owned company. According to DiversityBusiness.com, more than 650,000 businesses were considered for the listing.

"NMS is honored to be counted as one of the top businesses in the country and the leading minority-owned business in Alaska," said Penny Cotten, vice president of marketing communications, NMS. "This award recognizes NMS’ focused and continual efforts to attract and retain a diverse workforce."

DiversityBusiness.com provides its list of top minority-owned businesses as a resource of legitimate small businesses servicing the technology, manufacturing, food service and professional service sectors. The list is provided to large organizational buyers looking to do business with minority-owned companies.

Built on a culture of safety and integrity, NMS delivers support services to a variety of clients. NMS has expanded its services from food and security services, to include camp management, hotel management, facilities management, maintenance, housekeeping, contract staffing, film services and more. Additional information is available at http://nmsusa.com/.


Red Dog Employees Bring Work Safety Program Home

Workers at the Red Dog Mine are encouraged to take the Courageous Safety Leadership initiative and apply it at home.

Safety has always been a core value at the Red Dog Mine, but mine operator Teck now asks its employees to take that philosophy home. The Courageous Safety Leadership initiative has produced a video that promotes safety on the job – and safety awareness when employees leave on rotation, returning to their families and friends.

Red Dog is one of the world’s largest producers of zinc concentrate, located 90 miles north of Kotzebue, Alaska, on land owned by NANA Regional Corporation.

To see more, watch From Here to Home:



Stan Fleming Leaves the NANA Family

Stan Fleming, former NDC senior vice president for strategy, leaves NDC for CloudShield

Energy, enthusiasm, intellect and inspiration, those are words commonly used by colleagues to describe Stan Fleming. However, a new word will have to be added - former NDC employee.

Fleming, NDC’s senior vice president for strategy, is leaving NDC to become the President and Chief Operating Officer for CloudShield, an advanced cyber solutions company owned by SAIC. He has been asked to come back and lead a company he created more than a decade ago. Nonetheless, you can still expect to hear Fleming continuing to bring his positive energy to NDC as CloudShield is a partner of NANA’s through Affigent, under the Qivliq family of companies.

"I’ve been blessed with the opportunity to spend eight years with NANA, and I’ve seen it grow spectacularly, while maintaining its laser-like focus on delivering ever-increasing benefits to our shareholders.  I’m grateful to the board of directors and the leadership team of NDC for giving me this chance to serve, and I’m forever thankful to those who have been part of my team here at NANA," Stan said.

NDC President Helvi Sandvik wished him the best. "An excellent motivator and a man with as much passion and skill as Stan is extremely hard to find. I will miss his counsel, but we wish him the best of luck at CloudSheild," she said.

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