Vol. 6, No. 8 | August 2012    Having trouble reading this email? View it online.

NDC President’s Message:
On Mentoring

Helvi Sandvik

I recently read a letter signed by a person with the title of Chief Encouragement Officer. Seeing that was a reminder to me — in how we behave, through our actions and our expressed emotions — we all serve as examples, whether we realize it or not. Some days are more challenging than others; some days we feel weighed down by all we have to do. On the more challenging days, the actions and behaviors of others can lift us up.

Attitudes and behaviors are contagious. Even when we think no one is watching, how we feel and act impacts others around us.

In this e-Bulletin you’ll read about some of our summer interns. As these young NANA shareholders head back to college, I want to thank them for spending their summer with us. I want to thank their supervisors for providing positive guidance.

To quote Mark Twain, “Really great people make you feel that you too can become great.”

Thank you, chief encouragement officers!

Helvi K. Sandvik, President
NANA Development Corporation


WHPacific Design Project Wins for
Excellence, Sustainability and Innovation

The award-winning parking facility built by WHPacific included a five-story concrete parking structure for more than 800 parking stalls, a "bike central" lockup facility for more than 35 bikes, and 19,000 square feet of ground floor commercial space constructed on an existing surface parking lot.

WHPacific was part of a project team that won the 2012 Award of Excellence in the category “Best Design of a Parking Facility with Fewer than 800 Spaces” by the International Parking Institute (IPI). Innovation, efficiency, sustainability and user-friendliness were key factors in the selection process.

WHPacific provided civil engineering and landscape architecture services for the project. The intermodal transit facility project included a five-story concrete parking structure for more than 800 parking stalls, a "bike central" lockup facility for more than 35 bike parking spots, and 19,000 square feet of ground floor commercial space constructed on an existing surface parking lot.

The project used a sustainable storm water treatment system from the parking structure to water a garden incorporated in the project plaza area adjacent to the structure. Porous concrete was also used to soften the impervious area in the access drive (alley), as well as for paving the sidewalks within the plaza.

The design required adherence to a strict set of project guidelines for creating an in-fill facility that not only provided parking opportunities in central downtown Hillsboro, Ore., but also demonstrated a sustainable design. It also had to provide a fast-track schedule for delivering the project within the planning, design, and construction window required by the project funding partners.

The design-build team worked successfully and in close coordination with the stakeholders, the City of Hillsboro, Tuality Community Hospital, the Oregon Department of Transportation (ODOT), and Clean Water Services throughout the design, selection and construction process, and the project was designed and construction started within a seven-month period for Leed Silver certification.



Like a Good Scout, GIS Is Always Prepared

Now that Hurricane Isaac has moved inland, it has been down-sized to a Tropical Depression with winds less than 39 miles per hour. That doesn't take away from the devastating floods and rain pour it left across Louisiana and other areas, forcing thousands of people to evacuate.

As the Boy Scout motto states: be prepared.

Particularly if you run operations in hurricane country like GIS, the Galliano, La.-based oil and gas support company does.

In an emergency, it’s Elster “Big E” Dallmann’s job to make sure the 620 or so employees he has working on offshore facilities in the Gulf of Mexico return safely to shore and are housed out of harm’s way. It can be a logistical challenge. Some of the deepwater facilities like BP’s Mad Dog platform are located 100 miles off shore and have 145 workers on them at any given time, including 30 or so GIS employees.

“We’ve had three major storms in the last six years,” Dallmann, the operations director for GIS, says. Each platform has its own evacuation plan that typically calls for non-essential workers – like GIS – to be taken to shore first, usually by helicopter, but occasionally by boat.”

That helicopter ride can take an hour and a half and the boat ride up to 12 hours.

With Tropical Storm Isaac gusting 70 plus miles an hour winds and on the brink of becoming a full-fledged hurricane, the northern Gulf Coast areas have been warned to evacuate the area for their safety. In times like these for those living and working in hurricane country, it is essential to have a solid safety and evacuation plan in place. GIS has already evacuated everyone from all of the off-shore oil rigs, according to Albert Besson, GIS’ operations support. “All personnel are currently evacuated and as soon as all companies agree that it is safe they will return to the rigs.”

While many of Dallmann’s workers reside in or near Galliano, some live as far away as Georgia and Florida. Those employees are housed in GIS’ Logistics Center, which has living facilities, so they can quickly return to work once the storm is over.

But in the big really storms, he buses them to safety. “We basically drive in the opposite direction of the storm,” he said.

Onshore, GIS has facilities and operations in 17 communities in four states – all of which are vulnerable to acts of nature.

“GIS has standard corporate guidance on business continuity,” explained Jennifer Schwertz, business strategy & processes advisor for GIS Oilfield Contractors. “While our coastal region facilities use this specifically in preparation of hurricane season, we have some locations that face other more likely threats such as blizzard, wildfire and dust storms.” The business continuity plan outlines the step-by-step directions for continuing operations through a disaster. It includes site-specific plans tailored to individual operations.

“Each asset manager develops a comprehensive, facility-specific hurricane plan that includes lists of all movable and non-movable assets/equipment and all personnel within that division,” she said.

Hurricane season in Louisiana’s bayou country runs from June 1 to Nov. 30.

The National Hurricane Center is issuing advisories on Tropical Storm Isaac. For updates: www.nhc.noaa.gov



We Work Together; We Succeed Together

Wolverine Services, LLC, and NANA Services, LLC, have joined forces to provide support services to the U.S. Defense Logistics Agency (DLA) Defense Depots in Tracy and Lathrop, Calif.

On Nov. 30, 2011, Carol Ann Bartz received a call that people in her position work so hard to obtain: Wolverine had been selected to assume Installation Support Services at the Defense Logistics Agency’s San Joaquin, Calif., site. Bartz is the president of Wolverine Services, LLC, a NANA company focused on facility operations and management.

Over the past five years NANA Services, LLC, the sister company to Wolverine Services, held the Defense Logistics Agency (DLA) contract. However, due to its continued growth, NANA Services, which is also a facilities management company, was unable to bid on the new 8(a) contract. So in the later part of 2010 NANA approached Wolverine with a proposition.

It went like this: Wolverine would submit a proposal as the prime contractor responsible for the facilities portion of the contract while NANA Services would now be positioned as a subcontractor in charge of overseeing the equipment maintenance portion of the contract. In 2011, representatives from both organizations teamed up to develop and submit the proposal.

Once the contract was awarded, first steps involved completing a hiring and orientation processes; installing a new quality management system; finalizing dozens of contract deliverables; negotiating a new collective bargaining agreement with the representative labor union; and assembling a large fleet of new vehicles, heavy equipment, grounds maintenance equipment, and other power tools.

The five-year, $32.8 million contract went into effect on April 1, 2012. Excellent teamwork enhanced the transition.The result: a smooth handoff from NANA Services to Wolverine without a single hiccup or degradation of service to the DLA.

Most gratifying is that NANA Services had set the stage for top performance during their contract term. With Wolverine following suit, the DLA received a continuance of the reliable, innovative, and loyal facilities and equipment maintenance services to which they had become accustomed.




Akima, LLC Annual Golf Tournament Raises Money for the Aqqaluk Trust

The Lester Hadley, Sr. Memorial Golf Tournament, hosted by Akima, raised more than $15,000 for the Aqqaluk Trust. Akima CEO Bill Monet presented the check to shareholder and long-time NANA employee, Mamie Karmun.

On Aug. 10 Akima hosted over 100 players for the annual Lester Hadley, Sr. Memorial Golf Tournament . The tournament raised more than $15,000 for the Robert Aqqaluk Trust, a program that provides support for post-secondary education for NANA shareholders.

The golf tournament is an annual reminder of the outstanding legacy that board member Lester Hadley left us. His passion for his family, his people, and his company drive us to do our best each day.

Undeterred by a rainy start, golfers competed in various activities such as hole-in-one contests, closest to the pin, putting contest and longest drive. With a low score of 57, the winning team was TKC Global, guests of Akima subsidiary company. SAVA captured second place and Cazador third.

Congratulations to all of the winners and thank you to all of the participants for helping fund educational scholarships to NANA shareholders, their descendants, and dependents.



NDC’s Recruiter Teaches Values for Success

In his role as Lead Shareholder Recruiter for NANA Development Corporation, Ron Adams shares his experiences and offers guidance to NANA shareholders. “They’re the next generation of this company, and there are so many opportunities (for them).”

Lead Shareholder Recruiter is Ron Adams’ official title, but Iñupiaq culture teacher, mentor and sounding board round out his job description. For the last 12 years Adams has worked as one of NANA Development Corporation’s recruiters, helping shareholders put together resumes and finding them jobs within NANA’s families of companies, as well as other companies. And it’s clear that Adams loves what he does.

“I have a passion for helping people, especially NANA’s young people,” said Adams. “They’re the next generation of this company, and there are so many opportunities. My job is to help them get there.”

Adams and his co-workers travel throughout the NANA region three times a year holding career fairs in the villages. While part of their mission is to help shareholders find jobs, Adams also teaches life skills and culture classes.

“Learning how to act and communicate during an interview—plus a good attitude—can determine your altitude,” said Adams. “I also teach them to use our cultural values like honesty, respect and integrity. That’s what my parents taught me, and they only had a third grade education.”

Adams, 65, grew up in Kivalina and was encouraged by his parents to go to the Chemawa Indian School, a boarding high school in Salem, Ore. After graduation he attended the Haskell Indian Junior College in Lawrence, Kan., but was homesick for Alaska, and moved back to his village. Adams went on to a variety of jobs that included cooking at Kotzebue’s first hotel to painting the trans-Alaska pipeline.

“They weren’t dream jobs, but I worked hard,” said Adams. “My parents always said, ‘it doesn’t matter what your job is, do good work and learn all you can, that’s success.’”

Adams and his wife of 33 years, Virginia, have passed those values on to their two sons. (Roland, their eldest, is a graphic designer at an Anchorage advertising agency, while Brian is an Anchorage-based freelance photographer. Both have done some work for NANA).

Adams also takes pride in passing on those values to the many shareholders he and his team help recruit. He says in 2011 they helped nearly 1,400 shareholders find jobs within NANA and with other companies. The team continually sends job updates to recruits, and Adams says many of them keep in touch. Adams shared this recent email:

“Hi Ron,

These job fair postings are great because I forward them to friends and family...your work is reaching out to more people than you would imagine. Thank you for doing this!


And Adams says receiving notes like this make the passion he feels for his job even stronger and knowing he’s helping to improve the quality of life for hundreds of NANA shareholders.


NANA Interns Thrive at Host Companies

This summer NANA placed 32 interns in 12 NANA companies at 11 locations - the largest intern group to date. (L to R) Some of the college students are pictured here. Front row: Janelle Sharp and Kristine Zajac. Middle row: Lance O’Neill, Robinson Culver, Forrest Williams, Andrea Adams, Janelle Atoruk, and Jaclynne Oyoumick. Back row: Christopher Black and Christopher Zajac.

By Jaclynne Richards, Communications and Marketing Intern

This summer’s Olympic Games weren’t the only place where records were broken. The college support program placed 33 interns, the largest group to date, all across the United States. The internships were offered in professions from engineering to accounting, from business to communications, all of which were filled by shareholders, their descendants, or spouses.

“Our purpose is to grow a company, to achieve economic success, and to give back to our communities,” said Helvi Sandvik, president of NANA Development Corporation (NDC). Providing internships is a way NDC delivers on those expectations. It also reinforces NANA’s goal to be a shareholder-managed corporation.

It wasn’t just a one-way transaction; the interns also contributed. Their supervisors said they brought a fresh perspective and a unique insight into our region - especially in locations far from Alaska.

Robinson Culver, a junior at Dartmouth College studying chemical engineering, “exceeded ours,” said Erin Refro, chief processing engineer at NANA WorleyParsons, when discussing expectations of the interns. Culver started out pushing papers but ended by performing actual calculations. “I am sure he would make a valuable asset to this organization if hired after his graduation,” added Pisonth Keyuravong, principal fire protection and process engineer.

Marisa Atoruk, a junior studying business administration at the University of Alaska Fairbanks, appreciated the variety of work she was exposed to at Qivliq. “I was glad that I just didn’t do one thing throughout my internship,” said Atoruk. “Instead, I was able to gain an insight on different areas of HR and see what each one does.”

Christopher Zajac, a senior at the University of Alaska Anchorage studying electrical engineering, said he appreciated his internship at NANA WorleyParsons on a more personal level. Zajac recently married shareholder Kristine (Garoutte) Zajac, and he is new to the NANA family. “I am really excited about NANA!” said Zajac. “I love being involved.”

The theme for the Summer Olympics was “Inspire a Generation” and the NANA interns accomplished that by encouraging and learning from each other. “You take away things from those you interact with,” said Annette Zella, NDC shareholder and employment development coordinator. “They’ve inspired you to do something else.”

For more information on internships and other NANA shareholder benefits, please go to http://nana-dev.com/about/shareholder_development/shareholder_benefits_faq/


How NANA Is Making a Difference

This summer Donald Jones, Jr., a junior at Florida Atlantic University, completed a NANA internship as a project specialist in Herndon, Va., with Qivliq. Jones is a shareholder from Kotzebue who now lives in Fort Lauderdale, Fla.

Donald Jones Jr., a shareholder from Kotzebue, worked this summer as an intern for Qivliq, LLC. He was a project coordinator in Herndon, Va. He wrote this speech to share with employees how NANA made a difference in his life.

I chose to do this internship to understand, learn, perform, and commit to what NANA believes in. I also wanted to deliver a story of who we are as shareholders - or at least my side of the story - to put more meaning into what you do every day as a NANA employee.

I am 25 years old and have traveled to Russia, lived in North Carolina, and now live in Fort Lauderdale. I was born and raised in Kotzebue until I was 18, where life meant eating boxed foods like Hamburger Helper and macaroni and cheese because fresh produce was too expensive. I was not the only one; my closest friend grew up on powdered milk and frozen meals. Our family depended on drying caribou in our furnace room to put away for winter and making sure our outside freezer was filled with subsistence food. For us, hunting is not just a sport, it is about survival. If we did not hunt, I know for a fact that we would have had to skip meals.

I reflect today and realize what I thought was a comfortable American lifestyle was actually an act of survival. I’m not here to tell you we have struggled, because what we lacked by the American standard of living, we made up for in our culture. I grew up hunting caribou, fishing for salmon, picking berries, eating traditional food, and living at camp every chance I had.

As an Iñupiaq boy, my dream Christmas present was my first rifle — to catch my first caribou and give it to one of my Elders. (It is our tradition to give the first catch of any animal to the Elders). So, how does this tie into what I am talking to you about?

Many shareholders, myself included, would not be where we are today without NANA. NANA is more than just a $2 billion corporation owned by a small group of Alaska Natives. Our profits don’t go directly into our pockets; we don’t collect $8,000 or even $3,000 in dividends. The most we have ever received in one year was $2,400 (if you own a hundred shares). And due to the cost of living in the region, $2,400 doesn’t go that far.

Besides providing dividends, NANA also has a social obligation many corporations don’t have. They help to preserve our Iñupiaq language and culture because otherwise it would have died with our grandparents. Almost all of the younger generations do not speak our language fluently and know only a few phrases and words. NANA is planning to construct community buildings in each village so we have somewhere to gather. Wind turbines are appearing where renewable energy can be harvested so a family doesn’t have to worry if they are going to be able to eat or stay warm. There are scholarships, an Elder’s Trust fund to help them, since most of our Elders don’t have an income, and many other obligations NANA deals with that I could talk about.

NANA is a way to preserve our culture, to continue living the way we have been living for thousands of years and to provide a future for the younger generations. Your work and commitment to Qivliq and NANA helps strength the Iñupiat people and fulfill NANA’s mission, which is to “improve the quality of life for our people by maximizing economic growth, protecting and enhancing our lands, and promoting healthy communities with decisions, actions, and behaviors inspired by our Iñupiat Iļitqusiat values consistent with our core principles.”

I personally want to thank you because without Qivliq, and the rest of our NANA companies, opportunities like this internship and other benefits would not be available.

So, thank you!


Kotzebue’s Old Nullaġvik Hotel Giveaway Benefits Region

NANA Region shareholders picked up items like mattresses and other furniture given away by the old Nullaġvik Hotel.

From furniture to kitchen equipment, TVs and even alarm clocks, the old Nullaġvik Hotel gave away more than 2,000 items to shareholders in the NANA region earlier this summer. The hotel provided lodging in Kotzebue for more than 30 years, and the giveaway was the last step before its demolition which will be completed this month.

“It would have been cheaper for us to bulldoze the entire hotel as is, but we thought, ‘why not give as much away to the region’s shareholders as we can,’” said Steve Adams, NANA Development Corporation director of hotel operations. “Buying furniture is expensive in rural Alaska due to the high shipping costs, so this was a nice benefit to the community.”

NANA provided a list of items that would be given away and shareholders signed up with first priority going to Elders and non-profit organizations. With 75 bedrooms along with offices and a commercial kitchen, the hotel donated just about everything that wasn’t part of the construction. NDC hired crews to help load items, but recipients were responsible for the relocation. Dolly Sours, 81 of Kotzebue received two mattresses. With more than 30 grandchildren and great-grandchildren, she says the mattresses were much needed. “I have so many family members who like to stay with me. This was very generous of NANA, and it makes me so happy,” said Sours.

NDC opened the new Nullaġvik Hotel, a state-of-the-art, modern facility, next door to the old one last fall. For information on the new hotel, please visit www.nullagvikhotel.com


NANA Wellness: Go for the Gold!

We are in the middle of our third quarter challenge. “Go For The Gold” is a physical challenge calling for participants to spend 150 minutes a week in moderate physical activity.

This quarter’s challenge is open to all NANA employees who are enrolled on the NANA medical plans. There are paper forms for employees to fill out and turn in at the end of the challenge. All of the forms will be submitted into a drawing for the incentive.

We are also in the middle of the second year of our wellness program. We have been receiving a lot of positive feedback and have seen some great results. Keep up the good work!

We took a two-month hiatus from the recipe program and have gotten a lot of requests to get that going again. You will see us bringing our monthly recipes and samples to you: this month’s recipe – peanut butter fruit dip! We are always looking for ideas and suggestions for recipes, challenges or anything else you can think of for the program. Feel free to email those to marie.berry@nana.com


NANA Safety Matters: Weathering Winter

By Robert Bulger, Executive Director, NANA HSSE, EPM, and Quality Initiatives

Managers and staff: please include a safety moment at the beginning of each meeting. Safety starts with everyone thinking and talking about safety – every day!

With our friends in the Lower 48 thinking about hurricanes and seasonal weather troubles, those of us in the colder climates also recognize winter is coming. Although here in Alaska the berries are ripe, it is time to start thinking about preparing for winter storms – both for your home and vehicles.

Most of us do a fine job of keeping our homes ready, but what about our vehicles? Whether you are weathering it out in Alaska or Atlanta, you should be prepared. Here in Alaska it’s legal to use studded snow tires starting Sept. 15, and whereas studded tires are not legal in all states, ice-gripping tires such as the Bridgestone Blizzak are. They can help you keep better control of your car in dangerous road conditions. And it’s not just for your safety. It’s for everyone’s. Statistics show that studded tires have reduced highway deaths in Alaska by more than 10 percent every year.

In case of emergencies, no matter where you live, these are some of the recommended items to keep in your vehicle for winter:

  • a shovel
  • windshield scraper and small broom
  • flashlight
  • battery powered radio
  • extra batteries
  • water (even though it may freeze, you can melt it to drink)
  • snack food
  • matches
  • extra coat, hats, socks and mittens
  • first aid kit with pocket knife
  • necessary medications
  • blanket(s)
  • tow chain or rope
  • traction sand
  • booster cables
  • emergency flares
  • fluorescent distress flag

If you travel with children, please remember that you’ll need to adjust this list to make sure you have enough for the whole family. Travel safe!

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NANA Development Corporation
1001 East Benson Blvd.
Anchorage, AK 99508