Vol. 6, No. 4 | April 2012.

Qivliq Employees Get Close-Up View of Space Shuttle Discovery


Photo by: Earl Pedersen
The Space Shuttle Discovery does a fly-by near the Qivliq office roof in Herndon, Va.

Hundreds of Qivliq, LLC employees in Herndon, Va., witnessed a piece of history this month – the final flight of the space shuttle Discovery. Sitting atop a 747 carrier aircraft on its final victory lap, the Discovery did a low fly-by and landed at nearby Dulles International Airport April 17 on its way to its new home at the Smithsonian’s National Air and Space Museum.

Dulles Airport is across the highway from the Qivliq offices, where many employees stood on the roof to catch a close-up view of Discovery.

"It was awesome to watch," said Mamie Karmun, a NANA shareholder and administrative assistant at Qivliq.

"Watching this historic event summoned a number of feelings for me personally – national pride, the spirit of American adventure and wonderment at the improvements affecting our everyday lives as a result of the technology that was developed in the space program – but also sadness that our manned exploration of space has temporarily ceased," said Earl Pedersen, Qivliq’s chief marketing officer. "It was truly a moving experience to watch the low fly-bys and final rollout of Discovery from the roof, and it sure was something you don’t see every day!"

During its 27 years of service, Discovery flew nearly 150 million miles and logged 5,830 orbits, more than any other space shuttle. It was retired from the fleet in March 2011.

Qivliq, LLC is a management services company in Herndon, Va., that supports a diverse portfolio of companies servicing federal and commercial customers. The Qivliq companies currently provide more than $350 million in services and solutions with core expertise in telecommunications, information, technology, program management, construction management, facility operations and operations support.

www.qivliq.com

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Olympians Bring Gift of Healthy Lifestyle to NANA Village


Olympian Lars Flora helps a student with his bindings during a NANANordic session in Kotzebue.

Children in the NANA region are getting an Olympic-sized experience this month as elite Nordic ski racer Lars Flora and his team of coaches travel from village to village to teach residents how to cross-country ski.

Flora approached NANA Development Corp. (NDC) last spring with the idea for NANANordic, a program that brings together some of the world’s best Nordic skiers to help introduce the lifetime sport of Nordic skiing to the residents of the NANA region.

"I am such a huge fan of Lars and other Alaskans who do such a great job representing our state on a national and international level," explained Robin Kornfield, NDC’s Vice President of Communications and Marketing. "When Lars, a two-time Olympian, offered to share his passion for skiing in the NANA region and to bring other volunteer coaches with him, I felt it was something we needed to do."

Flora and his coaches began this year’s journey April 9 in Kotzebue, where more than 250 students participated in the program. "It is amazing to see how kids who had never been on skis before on a Monday be totally comfortable skate skiing by Friday," Flora said.

Then it’s on to Kiana, Noorvik and Selawik. The group stays in village schools and eats meals provided by NANA’s food service company, NMS Catering. The coaches work with physical education classes during the day and with anyone who shows up after school.

Kornfield said April is a perfect month for a village tour. "April is a gorgeous month in the Arctic with bright, 16-hour days and temperatures in the 20s at night and 30s by the afternoons. The Kotzebue week activities included the Kotzebue Spring Carnival, the start of the Kobuk 440 (see story in this issue) and sheefishing through the ice."

The program has been quite the adventure for the coaches as well as the students. "All but one of the volunteer coaches had never been to a remote village in Alaska before. Meeting the students, seeing the country, sharing their skills – everyone benefits," Kornfield said.

Crystal Pitney, a volunteer coach from Fairbanks, was surprised by life in the villages. "At first it was quite a culture shock. I’m not used to seeing little kids out playing all day without adult supervision. It was refreshing to see children who could decide for themselves how they wanted to spend their time with no adults hovering around worrying about whether they would fall down or be pushed around by the other kids."

To be sustainable, the plan requires leaving skis at each village so residents can ski all winter – not just when Flora visits. Bruce Warwick of Maniilaq Association’s Diabetes Program donated $15,000 towards the purchase of skis.  The Girdwood Ski Club, a nonprofit organization that took NANANordic under its wing, provided administrative help. The Allergy, Asthma and Immunology Center of Alaska, DOWL HKM, Bering Air, Carlile Transportation Systems, Fisher Skis, Swix and Rossignol also contributed. Olympic ballet ski champion Susy Chaffee drew on her contacts in the ski world for donated gear and gifts. NDC used accumulated airline miles for transportation to Kotzebue and was able to involve NMS Catering, which provides food service throughout the NANA region.

Led by Olympian Lars Flora, volunteer coaches include U.S. Biathlon Team members Sara Studebaker and Zach Hall; University of Alaska Anchorage cross-country ski coach Andrew Kasting; Alaska Pacific University ski team members Reese Hanneman, Charlie Renfro, Greta Anderson and Dylan Watts; Crystal Pitney, a University of Alaska Fairbanks ski team member; ski coach and former UAF team member Tamra Kornfield of Anchorage; elite racer Evelyn Dong; Katy Rehm, Rachel Samuelson, Danielle Hess; elite high school racers from Anchorage Forest Tarbath, John Glen and Hugh Cargrave; and Mariah Cooper, a member of the Ojibwe band from Hayward, Wis., which is the home of the American Birkebiner, the largest ski race in North America.

To see more photos, go to https://www.facebook.com/#!/NanaNordic.

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Qivliq Brings Cutting Edge IT Solution to Historic School


Qivliq Commercial Group gave the Santa Catalina School’s IT infrastructure a major facelift.

The setting is nothing short of spectacular – 36 acres of landscaped lawns, flowering plants, coast live oaks and Monterey pines.

But the IT infrastructure at the Santa Catalina School in Monterey, Calif., more closely reflected the school’s colonial Spanish heritage.

Last summer the 500-student private school requested bids to replace the entire network structure so that teachers, students and staff could "walk from one end of the … campus to the other without network interruption," explained John Aime, assistant head of school.

The school chose Qivliq Commercial Group based on its proposed solution involving network architecture/design, project planning, procurement and – most important – delivering project completion in 30 days. Qivliq proposed a turnkey network that fit the bill.

Qivliq also arranged for new fiber and copper cabling and purchased new cabinets and supplies. The project required significant trenching and subterranean cable deployment that had to be done without disturbing the historic buildings and facilities.

School opened in the fall with the new network up and running and a majority of the access points configured, which allowed the school’s constituents to indeed walk from one end of the campus to the other without network interruption.

Santa Catalina has high praise for Qivliq work. "Let me also say that we were very impressed by the professionalism, commitment, customer service and flexibility of your whole team," said Aime. "Although we challenged you with a difficult timeline, Qivliq really came through for us."

Qivliq Commercial Group offers comprehensive IT and telecom products and services that enable customers to operate at the speed of global business. Find out more at http://qcgip.com.

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Refurbished Mining Drill Provides Hands-On Training


Alaska Technical Center students in Kotzebue receive training on a refurbished drill.

Fifteen NANA shareholders now have the skills they need to earn a very good living, thanks to a drill donated by a former subsidiary, Major Drilling, and a new training program at the Alaska Technical Center (ATC) in Kotzebue, Alaska.

Just over a year ago, a mining drill from the Red Dog Mine was turned over to ATC by the newly-formed NANA mining and maintenance company, Tuuq Drilling, LLC. ATC then took the drill, along with the spare parts that came with it, and developed the state’s first core driller training program and recruited students.

"This is one of those win-win situations for everyone," said John Rense, NANA operations sector leader. "While the drill is outdated for use at the Red Dog Mine, it has years left as a teaching tool and fills a long-needed void in vocational training."

"The program is very intense," said Cheryl Edenshaw, the ATC director. "We try to replicate actual work conditions so the students put in 10-hour days, six days a week, for a total of 120 hours."

Harry Harvey, operations planning director for Tuuq, agrees that drilling is hard work but says it appeals to people who don't want to sit behind a desk all day. "Through training and experience, some shareholders can accept other work, taking that skill set anywhere in the world as there is a labor shortage in this field," he said. Tuuq owns and operates a fleet of new drills to service the Red Dog Mine and other ventures in the region.

Edenshaw said the ATC training is a mix of classroom and field work and that each of the graduates should be able to find work this mining season.

"We only train for jobs that are available," Edenshaw said. "There are a number of companies that need core drillers this season."

ATC will offer the training as often as the industry needs, Edenshaw said.

"I’m excited for these young people. They have the training they need to be employed for a while," Edenshaw said.

ATC is part of a statewide vocational training system that works with industry and state agencies to provide a comprehensive and unified response to Alaska’s training needs.

For more information on Tuuq Drilling: http://nana-dev.com/companies/tuuq_drilling__llc

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Akima Company Wolverine Finds Golden Opportunity at Fort Knox


Transportation Clerk Robert Berkey leads a session with Kelly Denson and Melissa McQuillen. This project resulted in the improvements of three deliverables and daily workflows.

Most people recognize Fort Knox as the home of the U.S. Treasury Department Bullion Depository, where the federal government stores more than 5,000 tons of gold. But for NANA subsidiary Wolverine Services, LLC, an Akima company, Fort Knox has meant a chance to further enhance its reputation for setting the gold standard in logistics support operations.

Wolverine was awarded the Fort Knox Directorate of Logistics (DOL) contract in 2011, with phase-in beginning last August, and an official start date of October 1, 2011. The contract consists of three functional areas: base supply operations, material maintenance operations, and installation transportation services. Since taking over DOL responsibilities, Wolverine has already improved efficiency and accuracy, shaving down processes to minutes that used to take hours.

For example, regular odometer reports are filed for the Fort Knox motor pool, a task that previously was performed manually. The process used to take more than an hour and a half and had no safeguards to make sure all steps were followed . Wolverine converted to a system that automated the process. The new form takes less than 15 seconds to complete and automatically highlights incorrect or incomplete areas.

Fort Knox was so impressed that they asked for more information to be added to the reports, and Wolverine has since automated similar reports in the same way.

"With the reports now being set up to automatically generate, this barely leaves room for mistakes," said Jamey Webster, Wolverine’s maintenance scheduler at Fort Knox. "This has saved so much time and frustration and is absolutely wonderful. We are most pleased with the quality of work we can now consistently provide our customer."

Founded in 2006, Wolverine has quickly grown to become a prime contractor to the federal government, providing facility and base operations and maintenance, logistics, and secure warehousing support services at federal facilities across the nation.

http://www.wolverinesvcs.com/

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NANA Supports Kobuk 440 Mushers


The Kobuk 440 is a sled dog race from Kotzebue to Kobuk and back. Here the 10 teams gather for the start on the ice in front of Kotzebue's new Nullaġvik Hotel, which served as race headquarters.

Some call it the Arctic’s toughest race. The Kobuk 440 takes mushers and their dog teams 438 miles through the villages of the NANA region. It’s long, fast and cold – but the hospitality along the trail is always warm.

NANA Regional Corp. is the largest contributor to the race, and this year’s race headquarters was in the new Nullaġvik Hotel, which NANA Development Corporation opened last September.

"Dog mushing is an important part of Iñupiaq culture, and we don’t want to lose that," said race organizer and NANA shareholder Elizabeth Moore.

The race draws a mix of Iditarod veterans and regional mushers. One musher got ready for this year’s event by driving his dogs from Manley, Alaska–located in Interior Alaska, 160 miles west of Fairbanks–to Ivik in the Brooks Range, a trip of nearly 800 miles.

The Kobuk 440 started April 12 on the ice in front of the Nullaġvik in Kotzebue and took 10 competitors through the villages of Noorvik, Selawik, Ambler, Shungnak, Kiana and Kobuk. Fairbanks musher Ken Anderson finished the race April 15 – a whopping 10 minutes ahead of Scott Smith of Willow. Top prize was $12,000.

To find out more about this unusual race, visit:

http://www.kobuk440.com/

Kobuk Facebook Page

Arctic Sounder Article

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NMS Adopts E-Verify to Ensure Eligibility for U.S. Employment

Ensuring employees are ready and able to work in the U.S. just got easier at NANA Management Services (NMS), thanks to a new government program.

Recently, NMS' human resources department began participating in the U.S. Citizenship and Immigration Services E-Verify program, an Internet-based system that helps streamline the process of checking an applicant’s legal work status. While NMS has always complied 100 percent with federal laws regarding who may legally work in the U.S., the new system saves time and money and guarantees a high level of security by protecting NMS against applicants who might try to falsify information.

NMS now uses E-Verify to quickly and automatically compare an applicant’s Form I-9 against millions of government records. Results that used to be time-consuming and difficult to achieve are available in three to five seconds. It’s fast, free and easy, and it helps NMS ensure a legal workforce.

NMS brings technology and experience to work everyday, along with an unwavering focus on continuous improvement.
http://nmsusa.com

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NANA’s ‘Pride’ Plays Important Part at Picnics and Barbecues


Alaska Pride, partially-owned by NDC, sold 1.2 million loaves of bread last year.

Summer is the time for picnics and barbecues, which means NANA’s own Alaska Pride brand bread will play a starring role. Alaska Pride was purchased by NANA Development Corporation many years ago. Since the locally baked bread is never frozen, it lasts longer in homes.

"When bread is made locally, it’s fresher, it’s never been frozen and it lasts longer. When it’s baked locally, it’s taken immediately to stores. It’s not baked in the Lower 48, frozen and then shipped up," says Steve Adams, operations analyst for NANA Development Corporation.

The Alaska Pride profits support local shareholders. Its bread is baked in a bakery that has been in Alaska since 1951 and employs about 100 people.

"I think all of us like to support local products. We’d like to encourage folks to ask for Alaska Pride and to buy Alaska Pride products. It’s good for our economy, it’s good for our business, it’s good for our shareholders and it’s good for our families to have locally baked products," Adams says.

Customers can get Alaska Pride products in hot dog and hamburger buns, along with wide-pan breads – which come in honey oat, wheat, multigrain and sourdough – and sandwich loaves. Alaska Pride can be found in nearly any grocery store, including Carrs/Safeway, Fred Meyer, Costco and Wal-Mart. Alaska Pride sold about 1.2 million packages of bread last year.

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Shareholder Profile: Sheila Hill


NANA shareholder Sheila Hill, left, holds her Dartmouth Diploma after completing a week long business course at the Dartmouth College's Tuck School of Business.

Sheila Hill has always been fascinated with financial information. "When we got the NANA annual report, I wanted to know what was going on within the companies, where we’re doing business and then seeing those financial results tied to that. I actually have a collection of prior annual reports," Hill says. The NANA shareholder is now the director of finance for NANA Oilfield Services, Inc. (NOSI). After graduating from East High School in Anchorage, she traveled to Durango, Colo., to study accounting and management at Fort Lewis College. Growing up, she knew she would eventually work at one of the NANA family of companies. "It’s been a part of my life since before I can remember. Now it feels like coming home," Hill says.

Hill has worked for NANA for five years, starting as a controller at NANA Management Services and then being promoted to senior financial analyst at NANA Development Corporation. But connection to NANA runs even deeper. Her father worked for Purcell Security, and he would frequently bring Hill and her siblings into his office. In fact, she works with some of the same people her father did. Hill takes pride in the fact that she’s a shareholder working for NANA. She knows that her work impacts the people of her region in many ways.

"There’s a really strong sense of fulfillment, knowing that if we’re successful, we’re helping the people of our region, their dividends and with job opportunities. A huge motivator for my success to help the people of my Native corporation," Hill says.

Now Hill is the NANA employee with children. Along with her 14-year-old half-brother Henry, she has two children: 12-year-old Nicholas and 4-year-old Jacqueline. And now it’s her turn to share the passion she has for being a NANA employee and shareholder with her children.

"I definitely pass it on to my kids, bringing them into the office and making sure they’re involved. When the annual report and proxies come out, I explain to my kids what it’s about and try to share a little about my job and understanding about what it means to be a shareholder," Hill says.

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